Frequently Asked Questions
Find answers about ordering, delivery, products and support. For anything else, message us on WhatsApp.
All frequently asked questions
Find answers about ordering, delivery, products and support.
Yes — our showroom in Dubai is open Saturday to Thursday. Contact us on WhatsApp for directions and stock availability.
Yes. Contact us on WhatsApp for corporate pricing, bulk quotes and VAT invoices.
We deliver across all Emirates within 1–3 business days. In-stock items ordered before 2 PM are dispatched the same day.
100%. All products are sourced from official distributors and covered by the manufacturer warranty.
Unopened products can be returned within 7 days of delivery. Defective units are covered by the manufacturer warranty.
Every product has a quantity pricing table (e.g. 2, 6 or 12 units). The best tier is applied automatically and included in your WhatsApp order.
Add products to your cart, then tap “Order via WhatsApp”. Your cart details are sent to our sales team automatically — no online payment is required.